A family grieving over the loss of a loved one is further traumatized by a pair of gunmen who enter the house and begin shooting, searching for some recently acquired wealth.

A woman went out cross-country skiing by herself, like she had so many times before, but this time, she slipped and broke her leg. Although she had her cell phone, she wasn't able to describe her exact location.

Without presents or money to buy them, a mother turns to the El Paso Fire Department on Christmas Eve in search of gifts for her children.

Police, SWAT Teams navigate through a bizarre 15-hr standoff with a man who just shot a neighbor. The man agrees to negotiate only during commercials of his favorite TV shows - and reveals that his mother is in his basement freezer.

Police, SWAT Teams navigate through a bizarre 15-hr standoff with a man who just shot a neighbor. The man agrees to negotiate only during commercials of his favorite TV shows - and reveals that his mother is in his basement freezer.

Three children are rescued from a cliff by repelling firemen; a dog trained to call 911 saves its owner when the man has a seizure; and a teenage girl home alone gets her mom to call 911 from work as a man breaks into their home.

A bank teller phones 911 after being robbed at gunpoint; an 8-yr-old girl tries to save her grandparents from a burning house; a father-to-be is instructed by an operator how to deliver his baby when he and his wife fail to make it to the hospital.

A woman suffering from dizziness and dehydration is lost on a mountain and calls 911; a man calls while giving chase to a robber who stole a neighbor's computer; a woman is taught how to perform CPR on her ailing father while her young son watches.

A 911 dispatcher guides a frantic wife through CPR when her husband collapses in the shower; ocean lifeguards and emergency responders struggle to save a victim of a shark attack; with 911, a bewildered husband helps his wife deliver their baby.

A man goes on a rampage smashing car windows until he is shot by police; a 9 year old girl calls 911 to save her father having a seizure; a 911 call takes a strange twist when a dispatcher guides a woman through CPR on her 3 month old kitten.

A motorcyclist robs a convenience store at knife-point; a man narrowly avoids a car/train collision and hangs onto life after plummeting down a cliff.

A hunter accidently shoots himself and crawls to find a cell signal to reach 911; a woman's ex-husband stabs her new husband while he talks to a dispatcher; a woman hides in a closet, calling for 911 help while a robber holds her parents at gunpoint.

A woman watches in amazement via webcam as her own home is being robbed; a tornado survivor is pinned inside his truck, surrounded by downed live electrical lines.

A man is shot by his wife in his own bathroom; an elderly man suffers a heart attack while exercising; 911 dispatchers respond to a case of domestic violence when a victim simply leaves a phone line open.

A young man turns violent during an argument with his girlfriend; a child becomes a hero by making a critical call to save his mother; a woman watches in horror as her teenage daughter suffers a life threatening seizure.

While their terrified mothers watch, an ice cave collapses on two teenage boys, requiring a rescue attempt that takes hours; a 7-year-old girl uses Onstar to report her diabetic mother driving out of control.