A gunman enters a California bank, but a female bystander calls 911, and guides police to the scene to capture the robber.

A car wreck in Oregon leaves a young child wedged in the wheel well of a car. Several people call 911, and must work to free the girl before it's too late. And a young couple delivers their newborn at home, but the baby is not breathing.

A gunman walks into the Tacoma Mall and opens fire. He calls 911 and describes what he's doing. He takes hostages, and he forces them to call 911. Police surround the mall, but the gunman will only talk to the city's 911 operators.

Three teenagers aboard a small boat in South Carolina are tossed into the waters of a frigid lake. One struggles to keep his head and cell phone above water to call 911. And, when a fireman flips off his ATV, rescuers rush to help one of their own.

A police chief in Michigan follows an erratic driver to the man's house. The situation turns violent. The man begins firing his gun at the chief. He can't reach his radio, so he must call 911 to plead for help as he passes out from near-fatal wounds.

A small plane crashes into a forest in Michigan. The survivors cling to life and pray for rescue as the cold and their injuries get worse with each passing moment. The radio is damaged, but pilot calls 911 from a passenger's cell phone for help.

A women will not wake up from a nightmare, so her husband and son call 911 to save her life. Then a women hides under a desk in her own home while a bugler ransacks her things. She quietly gets 911 on the phone for help.

A daughter helps saves her father by dialing 911. Then, a 911 dispatcher uses the radio waves to help find a young women who suffers from a sudden stroke.

A call to 911 helps leads to a high-speed chase that helps police nab a bank robber. Then a young boy calls 911 when his pregnant mother collapses.

A family grieving over the loss of a loved one is further traumatized by a pair of gunmen who enter the house and begin shooting, searching for some recently acquired wealth.

A woman went out cross-country skiing by herself, like she had so many times before, but this time, she slipped and broke her leg. Although she had her cell phone, she wasn't able to describe her exact location.

Without presents or money to buy them, a mother turns to the El Paso Fire Department on Christmas Eve in search of gifts for her children.

Police, SWAT Teams navigate through a bizarre 15-hr standoff with a man who just shot a neighbor. The man agrees to negotiate only during commercials of his favorite TV shows - and reveals that his mother is in his basement freezer.

Police, SWAT Teams navigate through a bizarre 15-hr standoff with a man who just shot a neighbor. The man agrees to negotiate only during commercials of his favorite TV shows - and reveals that his mother is in his basement freezer.

Three children are rescued from a cliff by repelling firemen; a dog trained to call 911 saves its owner when the man has a seizure; and a teenage girl home alone gets her mom to call 911 from work as a man breaks into their home.

A bank teller phones 911 after being robbed at gunpoint; an 8-yr-old girl tries to save her grandparents from a burning house; a father-to-be is instructed by an operator how to deliver his baby when he and his wife fail to make it to the hospital.