A museum burglar gets stuck in an air vent and calls 911 to be rescued; two fast food patrons report "emergencies" from the drive-thru lanes; a lonely woman considers getting the phone number of a "cute cop" an issue of life or death.

On his way to a rap concert, a fan calls 911 to request a police escort; a man stops his Ferrari on train tracks to call 911 for directions; an overzealous hot sauce lover makes an emergency appeal to "put out the fire" in his mouth.

A horrifying fire ignites from an oxygen tank in an elderly couple's home; stormy winter weather turns a call for help into a race against the clock to save a life.

While three men rob a Florida bank, a brave employee hides under a desk to alert 911 and bring police to the rescue; a routine flight in a private plane turns potentially disastrous when runway lights are turned off and the aircraft loses power.

A mother fears for her son's life after receiving a prank "kidnapping" call initiated by the boy himself; after a head-on collision, only Onstar can make the call to 911 for help to rescue a diabetic victim who wrecked his car in a sunflower field.

A Texas man and woman are held hostage at gunpoint by their own son, who negotiates with police and 911 dispatchers during a tense standoff.

A toddler begins choking in a car; a bedroom becomes a delivery room for a Michigan couple when their baby decides "it's time"; and an elderly man goes on a shooting spree from inside his mobile home before he is talked into surrendering.

A husband and grandmother become "midwives" when there's no time for an expectant Mom to make it to the hospital; an elderly man's fall into a bathtub proves life-threatening; burning bacon erupts into a fire that threatens the lives of a family.

A 911 dispatcher turns negotiator in an all-night SWAT standoff with a suicidal man barricaded in his home; a mother and daughter rely on Onstar to dispatch rescue personnel after they are involved in a severe car crash.

A man becomes hopelessly lost in a national park after an afternoon joyride on a motorcycle, and rescuers must take to the skies to try and locate him before it’s too late. And, modern technology is put to the ultimate test when a man is car jacked.

A barely-conscious young man spends a frigid night waiting after his car tumbles off a steep mountain road; a truck-driver experiences complications delivering his wife's baby; Onstar connects a crash victim to 911.

When several prostitutes turn up dead near the Genessee River Rochester police conclude they’re facing a serial killer. Investigators discover that the perpetrator returns to the bodies after the kill. Can they catch him before he strikes again?

Women are disappearing from the streets of Philadelphia. Then Josefina Rivera, a prostitute who’s been missing tells police that she’s been held captive in the basement of a madman. Police descend on the house and make a shocking discovery.

When teenager Lynette Ledford is found naked a strangled to death, Los Angles police determine they’re dealing with two sexually motivated killers. Police then uncover the suspects’ van and find chilling evidence killers’ reign of terror.

New Jersey police investigating a series of mob murders discover the victims are connected to one man, a coldblooded killer named Richard Kuklinski. Can undercover agent Dominick Parlifone infiltrate Kuklinski’s circle and bring him to justice?

Police are shocked when Savannah local Milton Bradley is found brutally murdered. They soon discover he’s the victim of a ruthless killer who preys on gay men. The FBI must track this transient hustler and catch him before he strikes again.